BACKUP SYSTEM ENGINEER

At Balusian we are looking for network engineers with at least 10 years of experience, with extensive knowledge of:
• Spanning Backup
• Veem Backup
• Ansible or other automation technologies

Technical Support
• Provide strategic guidance for Backup services as required
• Manage Backup projects
• Assist the Service Owner and Team Lead in the delivery of ICC Service Delivery Agreements (SDAs) to customers
• Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs
• Be a go-to expert for troubleshooting Backup related issues
• Liaise with Partner Organizations on a service management basis
• Provide support for all Backup Services SDAs
• Design, install, configure and support Backup infrastructure
• Assist in the design, development, implementation and maintenance of automation tasks using Ansible and related technologies
• Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis
• Other Backup administration tasks as required:
o Co-ordinate with vendor support for resolution of problems and incidents
o Perform troubleshooting and performance tuning activities as required
o Apply hypervisor patches, updates and perform upgrades
o Assist in the planning and running of disaster recovery tests
o Perform capacity management and reporting as required
o Produce documentation as required
o Perform support activities during planned maintenance windows outside of normal working hours
o Perform other duties as required

Desirable certifications:
• Backup vendor certifications
• ITIL Service Management intermediate or expert
• Prince2 foundation

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